Inside the Letcheck Partnership
Case studies show what property managers say about working with Letcheck, from faster turnaround times to clearer reporting and dependable support
5* Service
Beth Stevenson
Fantastic Service 5 Star
Suth
Great Company, Amazing Staff
Maisie Jones
Efficient, Friendly, and Reliable Service
Mustafa Dar
Fantastic Service
Ryan Coucill
Reliable and super fast booking service
Tianna Wilson
Seeking More From Your Inspection Partner?
Beth Stevenson
Operations Manager, TouchstoneSee how you can save time and reduce stress with Letcheck
Touchstone used to manage all property inspections internally – from check-ins to check-outs. But as their portfolio grew, the workload became less manageable.
Reports varied in detail and tone, turnaround times stretched, and property managers were bogged down in admin.
When they trialled our service and app the impact was immediate.
By outsourcing to us, Touchstone has cut admin time spent on property inspections by around 60%, freeing property managers to focus on tenant relationships and operational policies.
Taking a BTR Scheme From Construction To Occupation?
How Independent Inspections Made The Difference At Folio
Folio London oversees the market-rate portfolio within Notting Hill Genesis, including a large mixed-use development in Chelmsford.
From the outset, Folio made a strategic decision: every inspection — check-ins and check-outs — would be handled independently by LetCheck.
Not for short-term convenience, but to ensure long-term consistency, impartiality, and a reliable historical record.
Years later, as the development enters its next phase, that decision to go for independent inspections is paying dividends.
We talked to property manager Agata Sungaila about how this has impacted their bottom line.
Moving From Supplier To Strategic Partner?
Grosvenor x Letcheck: a partnership built on understanding
Grosvenor’s London estate represents some of the most prestigious and carefully managed properties in the capital. Each building has its own distinct history, structure, layout, and service expectations. Meeting that diversity requires not just skill—but adaptability, precision, and a willingness to go the extra mile.
Over time, we’ve become a trusted partner to Grosvenor, supporting their property management operations with an approach that is customised, responsive, and fully aligned with their internal standards.
“LetCheck adapts to each property and each situation. It never feels ‘one size fits all.’ They understand what we need and that makes our job significantly easier.”
— Siobhan Stotter, Property Manager