Effective Date: 09/07/2025
Company: Letcheck Inventories Ltd (“Letcheck”, “we”, “us”, or “our”)

 

Letcheck is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

 

1. Who We Are

Letcheck provides professional property inventory inspection services across the UK. Our services are designed for corporate landlords, letting agents, property managers, and housing associations.

 

2. What Information We Collect

We may collect and process the following types of personal data:

 

Information you provide:

 

Name, company name, email address, and contact details

Property addresses related to inspections

Booking request details, including renter contact details

Enquiries submitted via the contact or demo request forms

 

Client login information:

 

Usernames and encrypted passwords for report library access

Usage data (e.g., login times, IP address)

 

Technical data (collected automatically):

 

IP address

Browser type and version

Device type

Pages visited and time spent on the website

Cookies (see Section 7)

 

3. How We Use Your Information

We use your data to:

 

Respond to enquiries and booking requests

Deliver property inspection services

Provide system demo access or client reports

Improve our website’s functionality and user experience

Communicate important service updates or legal notices

 

We do not use your data for unsolicited marketing or advertising purposes.

 

4. Legal Basis for Processing

We process personal data on the following legal grounds:

 

Contractual necessity: To provide services you have requested.

 

Legitimate interest: For business operations such as responding to enquiries or improving the website.

 

Consent: Where explicitly given (e.g., newsletter signup).

 

Legal obligation: To comply with UK laws and regulations.

 

5. How We Store and Protect Your Data

All data is stored securely on UK-based or GDPR-compliant servers.

 

Access to personal data is restricted to authorised personnel only.

 

We use encryption and regular security checks to prevent unauthorised access, alteration, or loss.

 

We retain data only for as long as necessary for the purposes set out in this policy, or as required by law.

 

6. Sharing Your Information

We do not sell or rent your personal data.

 

We may share your data with:

 

Service providers who assist in delivering our services (e.g., secure hosting providers)

Legal authorities if required by law or to protect our legal rights

All third parties are bound by confidentiality and data protection obligations.

 

7. Cookies

Our website uses cookies to enhance functionality and user experience. Cookies are small text files stored on your device.

 

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

 

8. Your Rights Under UK GDPR

You have the right to:

 

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request erasure of your data (where legally permissible)

Object to or restrict how we process your data

Request transfer of your data to another service provider

 

To exercise any of these rights, email us at: hello@letcheck.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.

 

10. Changes to This Privacy Policy

We may update this policy periodically. All changes will be posted on this page, and the “Effective Date” will be revised accordingly.

 

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

 

Letcheck Inventories Ltd
Email: hello@letcheck.co.uk