Leading housing association, Genesis, needed a single supplier to take care of all inventory-related matters in their landmark, 43-floor, Stratford Halo development.
The challenge was to offer a highly responsive service that allocated additional resources on a ‘needs’ basis (e.g. launch days), took care of tenants and worked closely with other suppliers (e.g. letting agents).
Our knowledge of what’s involved in a project of this scope, as well as our established team of local inventory clerks, meant that we could implement a flexible plan and dedicate sufficient resources to service the project as it evolved. We took care of the administrative side of tenancies, liaised with letting agents and, with our friendly, supportive and independent approach, enhanced the Genesis brand’s reputation.
“Due to the scale of the project, we involved Letcheck early on in planning. We worked closely together to ensure we could prepare the properties and facilitate moving all tenants into the development on time and in budget. Letcheck were the perfect partner every step of the way; from planning sufficient resource to being flexible in working around last minute changes. I cannot recommend Letcheck strongly enough and they have continued to offer an exceptional service every day since.“
Martin Dubrey, Halo