We create trusted working partnerships with our clients, adapting our inventory reports and property inspection services to meet individual needs, preferences and ways of working:
Understanding You
We get to know you, your people and how you work.
Our aim is to provide a highly responsive service that fits like a glove.
We take the time to listen to your needs and meet your key team members in person as well as using a questionnaire to uncover details such as how you’d like us to contact tenants the day before an inspection.
Tailoring Our Service
You benefit from a service that’s been specifically tailored to your requirements, one that combines our expertise, the latest technology and an “always-on” customer service ethos.
For our larger clients, we even custom-build report templates.
Delivering
As they say, ‘the proof of the pudding is in the…’ delivery.
Our many years of experience, our availability (7 days a week, 364 days a year with full administrative back-up) and our quality control (all reports are triple-checked before dispatch) combine to bring you a consistently excellent standard of service.
Highly personable, our team always go that extra mile to ensure we tick all the boxes, including some you may not have thought of.
Continually Improving
We never stand still, rest on our laurels or stop listening.
Our client relationships are true partnerships – we carry out client surveys twice a year and from these we adapt, further develop and continually improve our service to you.
We also encourage you to contact us at any time with any queries, issues or suggestions – your input is critical – it’s what drives our best ideas, innovations and developments.
Awards
Each year our governing body, the AIIC (Association of Independent Inventory Companies) give out the industry’s most prestigious award – the Inventory Company of the Year.
We were the proud recipients of this award recently, along with Executive Member of the Year (the most established member category).
Please ask about our property inspection services using the form below